Our Vision

Our vision is clear:

• To be first choice for customers' life on the move
• We will achieve this by being Committed to Making Customers' Journeys Better

Halfords is divided into two business segments: Retail and Autocentres

Category split of Halfords Group revenue (between Retail and Autocentres)

Retail

Autocentres

Category split of Halfords Group revenue

(between Motoring and Cycling)

Motoring

Cycling

Online Annual Report

Read our Annual Report online, including a link to the full Remuneration Policy

Corporate Website

Catch up with our latest news and learn more about Halfords on our corporate website

www.halfordscompany.com

A little direction for your journey through our report

This icon signposts the reader to other sections in this report

This icon signposts the reader to more information that can be found online

This icon accompanies 'fast facts' with figures that relate to 2 April 2016 – 31 March 2017

Our Integrated Report

This is our fourth integrated report and is designed to provide a concise overview of how we generate value for all stakeholders. By following an integrated reporting model, we aim to show how our competitive advantage is sustainable in the short, medium, and long term. While this report focuses on value generation for our shareholders, it also demonstrates how we interact with all of our stakeholders.

In producing this report we have: built upon the key changes introduced previously; and developed it in line with the evolving practices in integrated reporting. Our future reports will seek to keep up with these new developments and achieve our aim of continually improving our stakeholder communications.

The steps we have taken in this report:

• Our business model continues to evolve to provide greater clarity on how we create value in the short, medium and long term. We have provided more detail on the outputs of our business model.
• We have increased the signposting and consistency between sections to show how they connect and interact.
• We have included more metrics in the Corporate Social Responsibility section.
• We have ensured that we discussed material matters both positive and negative in a fair, balanced and understandable way.

Our Strategy

The Group Strategy is described using these five pillars:

Putting Customers
in the Driving Seat

Service in
Our DNA

Building on Our
Uniqueness

Better Shopping
Experience

Fit for Future
Infrastructure

Read more on
Strategy

Business Model

The outputs of our business model – Financial Resources, Colleagues, Community, Brand, Physical and IT Infrastructure and Environment – are detailed throughout the report.

This icon is used to indicate content on the outputs of the Business Model.

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Our Business Model